Service 360 means working together with our customers to assure Vein-to-Vein® solutions. Together, we make a difference in people’s lives.

Behind Wyndgate’s software are people who understand the blood banking business. We call these people Team Wyn. When you are operating efficiently, Team Wyn has done its job.
Service 360 is our company-wide service commitment to total client focus 24/7.
Wyndgate’s service goal is to engage, respond, and exceed your expectations.

Global Focus
Global Focus was designed to provide Team Wyn Members the guidelines for how we build and manage relationships. These concepts have been created to clearly communicate to Team Wyn Members the principles and philosophies that guide our behavior when working with customers and others to ensure continuity in every customer service experience.

Customers
Our organization constantly strives to earn and retain the trust and respect of the Healthcare Professionals we serve by providing quality products and quality services. We constantly work in an open and collaborative way to be responsive to customer needs, while we build their confidence in us and our services.

Click here for more information about Global Focus (PDF/76K)

Click here for more information about our Service 360 Program (PDF/300K)

Click here for more information about our Service 360 Characteristics (DOC/300K)